PagerDuty

PagerDuty Toolkit

The Arcade PagerDuty toolkit lets LLMs interact with PagerDuty to query and manage incidents, on-call schedules, teams, services, and escalation policies.

Capabilities

• Incident management — retrieve, list (with filters for status, urgency, service, team, and time), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
• On-call & scheduling — list on-call entries, schedules, and escalation policies; fetch individual policies by ID.
• Teams, users & services — list and look up teams (with members and linked resources), users, and services; fuzzy-search users by name or email; retrieve individual records by ID.
• Activity feed — list log entries showing incident triggers, acknowledgments, escalations, and resolutions across the account.
• Identity — retrieve the authenticated user's PagerDuty profile including contact and notification summaries via Whoami.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty Arcade auth provider. See the PagerDuty provider docs for configuration details.